In this blog, we are going to learn how to clean-up the dormant contacts in CRM and how to generate customer insights on the basis of segmentation.
California Consumer Privacy Act (CCPA) is a state level law that promotes the safety of consumer by providing them control over their personal data. By prohibiting the data sales and by regulating the limited access it safeguards the privacy of a personnel. Moreover, by exercising this option one can even request organization to delete their personal data from business records.
Quote-to-cash is a very important business process responsible to drive revenue for any organization. From a business perspective, this process provides insight about customer purchase behavior, further adding to catalyze business revenue via positively impacting the entire organization’s sales, customer-relationships and contact maintenance life-cycle.
Service providers & retailers struggle to preserve their relationship with their customers due to various lines of business applications. But now the era of “intelligent retail experience” begins with Microsoft Dynamics 365 CRM.
CRM is all about improving an organization’s relationship with its customers and driving more sales.
Dynamics 365 CRM is a customer relationship management tool from Microsoft where you can keep track of all customer interactions, perform marketing, sales, service and other operations with the lesser number of clicks.