Our IT experts understand technology inside and out. We can offer you comprehensive, transparent services with the best interests of your business in mind. We can suggest services that provide added value to your existing processes and recommend new services that increase efficiencies and security while reducing costs.
What are IT managed services
IT managed services are the IT-related services that are outsourced to a third-party service provider. Here the service provider takes on the 360-degree responsibility of the entire IT operations of the business, including 24X7 monitoring, IT support on demand as well as problem resolution.
IT managed service providers such as Ignatiuz act as technology consultants to their clients in the field of IT implementation. Managed IT service providers usually go with a pay per usage pricing model with customers being charged on the basis of the services offered.
If you are looking for cutting edge IT consulting services, IT migration, and business IT support, do connect with the experts at Ignatiuz today. We are here to help your business every step of the way.
History of Managed IT Services
When enterprise computing began, IT services were offered on a break/fix basis, which meant computer systems were fixed by an expert when they stopped working. Most times, the technician who fixed the system was also the same person that installed or built the computer system.
However, with time, as computer manufacturing increased at a faster pace, small IT dealers focussed a lot less on manufacturing and spent most of their time on break/fix activities. This system was labor-intensive, time-consuming, and expensive.
Over time, as computing devices began to be produced at a faster pace than ever before, there was a huge gap between the number of computers that needed repairs and fixing and the number of computers that break/fix technicians could service in a reasonable manner.
As this gap grew wider and wider, Managed IT Services by IT consulting companies started to emerge as an important business function. This happened in the early 2000s to meet the increasing demand for break/fix solutions. Managed IT Services offered better IT operations management by attempting to monitor systems, conduct maintenance, and perform upgrades on a routine basis to prevent problems before they could occur.
In recent years, increased Internet capabilities and cloud administration allowed IT support businesses to monitor computer systems and provide solutions to customers remotely, thus making global IT services more efficient. Managed IT Services, today, offer customers benefits like proven client satisfaction, affordable rates, and consolidated resources.