As Microsoft SharePoint partners, we have an in-depth knowledge of the SharePoint platform and features and how these features can enhance business processes. Every organization has unique needs, and what is appropriate for one company isn't necessarily the best practice for another.
Whether you are just getting started or are in the process of SharePoint adoption, our Microsoft experts provide consulting to address your specific business processes and goals.
Our SharePoint consulting services include:
- Overall content management approach
- Improving company efficiency
- Streamlining business processes
- SharePoint integration and implementation
- Enhancing collaboration
- Document organization
- Data reporting
- Business intelligence solutions
- Asset management
- Much more
Microsoft SharePoint Support Services from Ignatiuz
We pride ourselves on providing excellent customer service and ongoing support.
Here are the types of support we can provide:
Our Microsoft SharePoint developer team can provide you with responsive emergency support. To accomplish this, we would just need to configure remote access to your network. Once that is done, our experts will provide a Root Cause Corrective Action Plan that states what the issue was, how it was corrected, and how we can prevent it from happening again.
One of our most popular services, this not only allows our team to become familiar with your system-environment but also gives you the opportunity to receive feedback on your installation and configuration from one of our SharePoint infrastructure specialists.
ShareSupport Monthly Package
ShareSupport from Ignatiuz is a monthly service package for organizations that have a regular need for SharePoint support. This package offers a discount rate of the standard Ad Hoc remote support rate. In addition, the package contains the system review, email and phone support, guaranteed 8-hour response time, and 12 hours of consulting/training per calendar month.
12 Hours of Consulting SharePoint Training per Calendar Month
These hours can be used towards site administration, site collection administration, & server administration. This includes all out-of-the-box functionality. Weekly reports provide clients with a status update on their hour usage.
Guaranteed 8-hourResponse Time
During regular support hours, you get access to a separate e-mail account monitored by several of our team members. Our SharePoint experts know SharePoint inside and out, and will go that extra mile to meet your requests.
E-mail & Phone Support
Support is provided from Monday through Friday (except holidays) from 9:00 am – 5:00 pm EST.