Agent ecosystem

A Growing Library of Governed AI Agents

Deploy one agent, combine several, or scale a coordinated AI workforce around your real workflows.

IGNA Operations Platform IGNA Voice IGNA Finance IGNA Helpdesk IGNA Forms IGNA Secure IGNA Bridge IGNA Insight IGNA Chat GOVERNANCE LAYER

IGNA Chat

Trusted answers from approved knowledge, policies, and documents.


Question → Approved content → Guided answer → Review log

IGNA Voice

Voice-first intake, routing, and multilingual service where phone matters.


Call → Intent → Respond / route → Human transfer → Summary

IGNA Finance

Budget lookup, vendor review, reporting, and leadership visibility.


Request → Approved data → Review → Logged output

IGNA Helpdesk

Resolve common issues, summarize tickets, surface recurring patterns.


Issue → Lookup → Next steps → Action → Ticket summary

IGNA Insight

Turn approved data into summaries, trends, and decision support.


Question → Data → Summarize → Decision support → Audit

IGNA Secure

Policy enforcement, access control, risk detection, and audit monitoring.


Interaction → Policy check → Access → Risk flag → Audit

IGNA Bridge

Controlled screen-based help for legacy apps - with human approval.


Legacy screen → Controlled UI → Assist → Approval → Audit

IGNA Forms

Builds dynamic Salesforce forms and guides users through completing them correctly.


Salesforce form → Dynamic fields → Guided assist → Validation → Submission

Workflow patterns

How IGNA Agents Work

IGNA CHAT User Question INPUT Approved Content POLICY IGNA Reasoning ENGINE Guided Answer or Handoff RESPONSE Analytics & Review AUDIT
IGNA VOICE Phone Call INPUT Intent Detection NLU Approved Response or Routing ENGINE Human Transfer if Needed ESCALATE Call Summary LOG
IGNA FINANCE Finance Request INPUT Approved Data POLICY Analysis & Lookup ENGINE Human Review if Needed CONTROL Logged Output / Report AUDIT
IGNA HELPDESK Issue Reported TICKET Knowledge / System Lookup KB Suggested Next Steps ENGINE Technician / User Action HUMAN Ticket Summary LOG
IGNA INSIGHT Business Question INPUT Approved Docs / Data POLICY Search & Summari- zation ENGINE Decision Support OUTPUT Usage / Audit Log AUDIT
IGNA SECURE AI Interaction TRIGGER Policy Check GOVERN Access Control ENGINE Risk Flag / Review ⚠ ALERT Audit Trail LOG
IGNA FORMS Form Request INPUT Approved Rules POLICY Dynamic Form Build ENGINE Human Review if needed CONTROL Logged Record AUDIT
IGNA BRIDGE Legacy Screen UI INPUT Controlled UI Interaction CUA Agent Assist ENGINE Human Approval CONTROL Audit Trail LOG
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